As an AMP Admin, you have control over whether users can edit the Bill To and Ship To fields during checkout. By default, users are allowed to edit the Ship To address, but the Bill To address is locked and cannot be modified.

You can adjust these settings in the AMP CMS to align with your business needs, whether you prefer to allow address edits freely, with a warning, or to completely disallow changes.


Steps to Adjust Address Editing Permissions

  1. Navigate to the Company Page
    From the AMP CMS, go to the Company Page.

  2. Open the Profile Settings
    Click on Change Profile.

  3. Find Address Editing Options
    Scroll down to the section labeled Enable Billing and Shipping Edits on Orders.


Address Editing Options

You can choose from four different permission types for each address field (Bill To and Ship To):

  1. Default (Allowed without warning)

    • This setting allows users to edit both the Bill To and Ship To addresses without any restrictions or notifications.

  2. Allowed without a warning

    • Users can edit the address fields freely, with no warning or restrictions.

  3. Allowed after a warning

    • Users can edit the address fields, but will receive a warning before they proceed with the changes. This ensures they are aware of potential issues.

  4. Disallow

    • Editing the address fields is completely blocked. Users will not be able to modify either the Bill To or Ship To addresses during checkout.


What Users Will See

  • Disallowed Editing
    When editing is disallowed, users will see the following message on AMP Shop:




    On AMP Sell, the user will see:


Pro Tip: Syncing iPads

When you change the permissions for address editing, there may be a transition period. If a rep has created an order on their iPad but hasn't yet placed it, the old permissions may still apply until the iPad is synced with AMP.

To ensure smooth transitions and avoid unexpected behavior:

  • Have your reps sync their iPads soon after you update the permissions. This will ensure that any orders created prior to the update are properly handled according to the new settings.


By using these options, you can control how and when address edits are allowed during the checkout process, ensuring that your order management system aligns with your operational needs.