If you're unable to log in to AMP through either the AMP Sell App or the CMS, you can reset your password by following these steps:
Steps to Reset Your Password:
Request a Password Reset:
Click here and enter your email address associated with your AMP account.Check Your Email:
Look for an email containing a temporary password. If you don’t see it in your inbox, be sure to check your spam or junk folder.Log In with the Temporary Password:
- Important: Make sure to uncheck the box labeled "Remember Me" or "Save Password."
- Tip: Type in the new password manually instead of copying and pasting, as sometimes extra spaces can be inadvertently included when copying, which may cause the password to fail. Use the temporary password to log in.
Change Your Password:
- On the CMS (Web Version): Once logged in, click the Change Password button in the upper right corner of the page.
- On the AMP Sell App (iPad): Tap the Change Password button to set your new password.
Where to Find the "Change Password" Button
Web Version (CMS):
Once logged in, the Change Password button can be found in the upper right corner of the CMS interface. It’s located next to your account name:
AMP Sell App (iPad Version):
On the AMP Sell app, the Change Password button is located in the USER section. Tap on the button to update your password.
Here is where the button is located in AMP Sell (the app version):
