Active AMP dealers have the ability to immediately apply for buyers access to shop your catalog. These requests will be stored under your Users / Locations tab, and the sub-tab Shop Requests. In this view you can immediately assign the dealer to a sales rep and price list before approving said access. Dealers can still be approved without making these selections, however their visibility on price will be open to any pricelist tagged as general in your product table. Also without tagging a rep, your sales team will not be able to see this new customer. You can also change your mind at a later date and move a customer between approved and rejected or the price/rep assigned to them.



There is also a place for customers to put information about their company to help you make the determination about approval or rejection; that lives under the "Additional Info" column:



Notes:

  • These Dealers can not see your catalog before being approved
  • You do not need to assign the dealer a price to be approved
  • You can reject the dealer request at any time
  • You do not have to add these dealers to your customer table in AMP
  • You can change who is notified of the dealer request as well as how often
  • These buyers will NOT appear on your customer table - if you have an API you should manually add them to your table, and then reject the Shop request.

 

Preparing your database for Shop Requests

When your prospective buyers click on your company in the Shop Wall, they will see some information about you:



Your logo, phone number, address, and website will all come from the Change Profile section on your main page. The Master Categories, Categories, Shop Request Contact Email (used for buyers to ask questions about their pending request), and company description also live in that section, but must be filled in by an AMP staff member. Contact us at support@amptab.com to update your company's information today!



Shop Request Settings 

Found under the AMP Products tab and sub-tab Shop Request you will find several settings for inbound shopping requests.



Visibility Level: If you'd like to turn off new shop requests, you can switch this to "Not Visible"
Logo Photo: By default we use the same logo you have loaded to your AMP profile. If you'd like a different image you can load one that is specific to this shop request page. We recommend logos be square in shape vs. long or tall when possible.

Below is the shop request form, you can see most logos are squares:



Acknowledgement Email Custom Greeting: If you'd like the person requesting access to get a custom message in their initial request for access you can add text in this section. Common types of questions in this section are: If you have a current account with us, please reply all with your account number. If you are looking to set up a new account please download this form and send it back when complete. 
Acknowledgement Email CC: If you have this filled out, you will be cc:ed on the email with the person who is requesting access to your catalog. this option is great if you have specific questions for the person requesting access. Note if you have questions in the section "Acknowledgement Email Custom Greeting" you'll most likely want to be copied on this email. 
Request Notification Email Address: This email is sent only to your company. The person requesting access to your catalog is not copied on this email. This email will have the business information in the email. By default your account is set to get this email immediately when someone requests access to your catalog. If you'd prefer to get a daily recap or weekly recap you can change the timing in the section "Request Notification Frequency"
Request Notification Frequency: This section allows you to change the frequency you receive new shop requests. By default this is set to immediately. You can also switch this to daily or weekly. Default daily email is 6am in your accounts time zone that you have set up on your account. Default weekly email is set at 6am on Monday in your accounts time zone. 
 
Note to check or change your time zone, navigate to the "change profile" section

 

Emails